Terms of service

Overview

These Terms govern your use of the Cool Relief website and the purchase of our products.

By placing an order, you confirm that:

  • You are at least 18 years old

  • You agree to these Terms

Products

We aim to display accurate product descriptions, images, and specifications. Minor variations may occur due to manufacturing or screen display differences.

Pricing & Payment

All prices are shown in GBP and include VAT (where applicable). We reserve the right to update prices at any time.

Order Acceptance

Your order is accepted once payment is processed and you receive an order confirmation email.

Intellectual Property

All content on this website — including images, text, branding, and graphics — is the property of Cool Relief and may not be used without permission.

Limitation of Liability

Cool Relief is not liable for:

  • Losses caused by improper use of products

  • Indirect or consequential damages

  • Delays outside our control

Governing Law

These Terms are governed by the laws of England & Wales.